diff --git a/.github/ISSUE_TEMPLATE/setup-help--tconnectsync-heroku.md b/.github/ISSUE_TEMPLATE/setup-help--tconnectsync-heroku.md
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+---
+name: 'Setup help: tconnectsync-heroku'
+about: When experiencing an issue setting up tconnectsync-heroku
+title: ''
+labels: heroku, setup help
+assignees: ''
+
+---
+
+**Describe the problem**
+A clear and concise description of the issue you're experiencing.
+
+
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. ...
+2. ...
+
+
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+
+
+**Have you followed the [Troubleshooting steps in the README?](https://github.com/jwoglom/tconnectsync-heroku#troubleshooting)** (Yes or No)
+
+
+
+**Setup details**
+
+* **On what platform are you using the t:connect mobile app?** (Android or iOS)
+* **What version are you using of the t:connect mobile app?**
+
+
+
+**Heroku log output**
+If applicable, add the full output from the heroku logs in More > View Logs. ([See the instructions in the README.](https://github.com/jwoglom/tconnectsync-heroku#testing))
+
+
+
+**Check Login output**
+If applicable, [please follow the instructions to visit the `check_login` page](https://github.com/jwoglom/tconnectsync-heroku#testing), and copy and paste the output here.
+
+This file may contain sensitive details like your Nightscout URL and pump serial number. Copy the output into a text editor like Textedit or Notepad first and find-and-replace sensitive strings, like your Nightscout URL and pump serial number, if they appear.
+
+The output will also contain pump and CGM related information such as delivery events and blood sugars. If you would prefer to keep the contents private, send an email to tconnectsync<at>wogloms.net with the log output so @jwoglom can investigate.
+
+
+
+**Additional context**
+Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/setup-help--tconnectsync.md b/.github/ISSUE_TEMPLATE/setup-help--tconnectsync.md
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+---
+name: 'Setup help: tconnectsync'
+about: When experiencing an issue setting up tconnectsync on Windows, Linux, or MacOS.
+title: ''
+labels: setup help
+assignees: ''
+
+---
+
+**Describe the problem**
+A clear and concise description of the issue you're experiencing.
+
+
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. ...
+2. ...
+
+
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+
+
+**Setup details**
+
+* **Operating system:** 
+* **tconnectsync version** (from `--version`): 
+* **On what platform are you using the t:connect mobile app?** (Android or iOS)
+* **What version are you using of the t:connect mobile app?**
+
+
+
+**Terminal output**
+If applicable, add the full output from your terminal from running tconnectsync. Copy the output into a text editor like Textedit or Notepad first and find-and-replace sensitive strings, like your Nightscout URL and pump serial number, if they appear.
+
+
+
+**Check Login output**
+If applicable, please run `--check-login` and upload the tconnectsync-check-output.log file as an attachment on the issue. This file should have sensitive details like your Nightscout URL and pump serial number automatically removed, but double-check before uploading.
+
+This log will contain pump and CGM related information such as delivery events and blood sugars. If you would prefer to keep the contents private, send an email to tconnectsync<at>wogloms.net with the log output so @jwoglom can investigate.
+
+
+
+**Additional context**
+Add any other context about the problem here.