diff --git a/homeassistant/components/axle_energy/config_flow.py b/homeassistant/components/axle_energy/config_flow.py
index 2d2772f385af..c547be556541 100644
--- a/homeassistant/components/axle_energy/config_flow.py
+++ b/homeassistant/components/axle_energy/config_flow.py
@@ -2,7 +2,12 @@
 
 from typing import Any, override
 
-from aioaxlevpp import AxleAuthenticationError, AxleClient, AxleError
+from aioaxlevpp import (
+    AxleAuthenticationError,
+    AxleClient,
+    AxleConnectionError,
+    AxleError,
+)
 import probatio
 
 from homeassistant.config_entries import ConfigFlow, ConfigFlowResult
@@ -37,8 +42,10 @@ class AxleConfigFlow(ConfigFlow, domain=DOMAIN):
             await client.get_event()
         except AxleAuthenticationError:
             return {"base": "invalid_auth"}
-        except AxleError:
+        except AxleConnectionError:
             return {"base": "cannot_connect"}
+        except AxleError:
+            return {"base": "cannot_retrieve"}
         return {}
 
     @override
diff --git a/homeassistant/components/axle_energy/strings.json b/homeassistant/components/axle_energy/strings.json
index 79e5dd84542d..468bff368d30 100644
--- a/homeassistant/components/axle_energy/strings.json
+++ b/homeassistant/components/axle_energy/strings.json
@@ -5,6 +5,7 @@
     },
     "error": {
       "cannot_connect": "[%key:common::config_flow::error::cannot_connect%]",
+      "cannot_retrieve": "[%key:component::axle_energy::exceptions::cannot_connect::message%]",
       "invalid_auth": "[%key:common::config_flow::error::invalid_auth%]"
     },
     "step": {
diff --git a/tests/components/axle_energy/test_config_flow.py b/tests/components/axle_energy/test_config_flow.py
index 1faf6ecdf08e..aad671f8372d 100644
--- a/tests/components/axle_energy/test_config_flow.py
+++ b/tests/components/axle_energy/test_config_flow.py
@@ -36,7 +36,7 @@ async def test_user(hass: HomeAssistant) -> None:
     [
         (AxleAuthenticationError(), "invalid_auth"),
         (AxleConnectionError(), "cannot_connect"),
-        (AxleError(), "cannot_connect"),
+        (AxleError(), "cannot_retrieve"),
     ],
 )
 async def test_user_errors(